[bracketed] field with your real business details, and have this policy reviewed by a legal professional. This draft is a starting point, not legal advice.[Business legal name] (ABN [ABN]), trading as “Solarsearch” (“we”, “us”, “our”), respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what we collect, why, how we use and disclose it, and the choices you have.
When you use the Solarsearch rebate calculator and comparison funnel, we may collect:
| Category | Examples |
|---|---|
| Contact details | Full name, email address, mobile number |
| Property & location | Postcode, street address, ownership status, roof type, number of storeys |
| Energy & project details | Approximate electricity bill, system/battery preferences, installation timeline, goal (solar, battery, or both) |
| Business enquiries | Organisation name, work email and approximate annual electricity spend (commercial/strata enquiries) |
| Consent records | Whether you agreed to the collection notice and whether you opted in to updates |
| Technical data | Referring page, campaign source (UTM), browser/user-agent and time of submission |
We collect this information directly from you when you complete the funnel. Providing it is voluntary, but without it we cannot prepare your comparison or arrange a free assessment.
We do not sell your personal information. We disclose it only:
Our database is hosted by Supabase and your information may be stored and processed on servers located outside Australia (currently South Korea). Where information is disclosed overseas, we take reasonable steps to ensure it is handled consistently with the APPs. [Confirm your hosting region and any other overseas providers before publishing.]
We only send marketing (such as rebate or pricing updates) if you opt in, consistent with the Spam Act 2003 (Cth). Every marketing message includes an unsubscribe option, and you can opt out at any time by contacting us or using that link. Opting out of marketing does not affect the assessment or comparison you requested.
We take reasonable steps to protect your information from misuse, loss and unauthorised access — including access controls so that your submissions are not publicly readable. We keep personal information only as long as needed for the purposes above or as required by law, then de-identify or securely delete it. [State your retention period, e.g. “X months after last contact”.]
You may request access to, or correction of, the personal information we hold about you (APPs 12 and 13). Contact us using the details below and we will respond within a reasonable period. We may need to verify your identity first.
If you have a privacy concern, please contact us first and we will try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
We may use cookies and similar technologies to run the site and understand usage. You can control cookies through your browser settings. [List any analytics/advertising tools you use, e.g. Google Analytics, Meta Pixel.]
We may update this policy from time to time. The current version will always be available on this page with its “last updated” date.
[Business legal name]
Privacy enquiries: [privacy@yourdomain.com.au]
[Postal address]
[Phone]